Who We Are

Who We Are & Our Qualifications

LinkedIn: Ron Hein, ROWP

Certification: 

Unrestricted Registered Onsite Wastewater Practitioner (ROWP) – Private Inspectors and Maintenance Providers registered with the Applied Science Technologists & Technicians of BC (ASTTBC).

Our work meets or exceeds all provincial guidelines and standards.

Experience: 

We have been inspecting, maintaining and restoring septic systems for over 25 years and through that time, we have pioneered cutting-edge techniques and procedures unique to us.

Our staff have extensive and customized training and experience  in all types, sizes and complexities of systems that are or were legally installed in B.C. going back to 1917. From small, individual residential systems to massive systems serving whole communities; nothing is too obscure, challenging or unusual.

Memberships:

Soil Science Society of America

American Society of Agronomy

Crop Science Society of America

Clients: 

Some of our past and ongoing clients include local, regional and provincial governments: City of Abbotsford, Township of Langley, City of Richmond, City of Burnaby, Fraser Valley Regional District, Cowichan Valley Regional District, Metro Vancouver Regional District and the Government of BC.  We have also worked with engineering firms, First Nations Bands, BC Hydro, Kinder Morgan and OceanSpray.

For over a decade, we have and will continue to assist the Capital Regional District (CRD) on Vancouver Island with issues surrounding their maintenance bylaw and Septic Savvy program. We have carried out test case studies and demonstrations for their staff through a number of live inspections and restorations within the CRD.

Provincial Standards: 

We are intimately familiar with the applicable regulations in British Columbia going back to 1917, and we carry copies of these regulations with us at all times. We inspect systems in relation to the actual standards in place when they were constructed, regardless of their age.

We have been closely  involved with the development of the BC Sewerage System Regulation and BC Standard Practice Manual since the late 1990s, and we were the primary authors of the inspection guidelines published by the Applied Science Technicians of BC.


Who We Are & What Drives Us

Technology & Innovation: 

We are technology driven, we carry and use the best available equipment for the job and we are always looking for new ways to improve our capabilities and processes. This makes us faster, more efficient and more thorough.

Instructing & Social Development: 

We have taught courses for Universities, Associations  and training bodies since 2005, and our staff are currently Instructors for the Water and Wastewater Treatment Technology Program at Thompson Rivers University in Kamloops, BC.

We do not see this as training our future competition, rather as promoting professionalism and best practices in an industry that sorely needs them.  We are most proud of our involvement with training First Nations students, so they can protect themselves from improper design, and low quality installation and maintenance work by contractors.

Our First Nations students can identify and correct many problems,  install and maintain septic systems, and develop business opportunities for themselves outside of the band.  By assisting through mentoring and support long after the classroom, we play a part in social enterprise development that allows their limited financial resources to be redirected away from correcting the mistakes of others.

For more information about this initiative, check out First Nations Specialized Training.


What We Are Not

We are not a “one-stop-shop” for septic system planning, installation, maintenance and inspection nor a distributor of treatment plants, distribution products, or a tank cleaning service trying to get more work.  We have seen too many cases of septic system inspections being used as a thinly disguised ruse, where the unlicensed individual or Practitioner “finds” a problem that can only be resolved by replacing the system. They then give you a verbal estimate of a replacement cost, or a written one on the back of their invoice, if you are lucky. This kind of behaviour is unethical, self-serving, and we want nothing to do with a perception of a conflict of interest.

We are, and will continue to be neutral and unbiased, and we stand behind our findings. The collection and analysis of facts, even smelly ones, are our passion.

Want more information or you are ready to speak with a live person? Contact us.